Easy Clothes Returns & Exchanges Policy:. Return Policy:. To process a return, please make sure that all items have their original tags on and are in their original condition, unworn, unwashed, unused, unaltered, with no odors, tears or stains. Retur

Easy Clothes Returns & Exchanges Policy

Information regarding processing a return

<h4 id="isPasted">How do I process a return?</h4><h4 id> </h4><div style="box-sizing: border-box; color: rgb(133, 133, 133); font-family: Montserrat, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><ol style="box-sizing: border-box; margin: 0px; list-style-position: initial; list-style-image: initial; padding-left: 30px; letter-spacing: var(--list-letter-spacing); font-weight: var(--list-weight); font-size: var(--list-lg-size) !important; line-height: var(--list-lg-line-height) !important;"><li style="color: rgb(168, 147, 136);"><h4 id="visit-our-returns-center-returns-center">Visit our returns center (<a href="https://easyclothesnorthamer.returnscenter.com/">Returns Center</a>)</h4></li><li style="color: rgb(168, 147, 136);"><h4 id="enter-your-order-number-and-email-address-to-start">Enter your order number and email address to start</h4></li><li style="color: rgb(168, 147, 136);"><h4 id="follow-the-on-screen-instructions-and-select-the-items-you-wish-to-return">Follow the on-screen instructions and select the items you wish to return</h4></li><li style="color: rgb(168, 147, 136);"><h4 id="once-your-request-is-approved-you-will-get-a-confirmation-email-with-shipping-guidelines-as-well-as-your-return-label">Once your request is approved, you will get a confirmation email with shipping guidelines as well as your return label</h4></li></ol></div>

How do I process a return?

<h4 id="isPasted">What items are returnable?&#xA0;</h4><h4 id> </h4><div style="box-sizing: border-box; color: rgb(133, 133, 133); font-family: Montserrat, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><ol style="box-sizing: border-box; margin: 0px; list-style-position: initial; list-style-image: initial; padding-left: 30px; letter-spacing: var(--list-letter-spacing); font-weight: var(--list-weight); font-size: var(--list-lg-size) !important; line-height: var(--list-lg-line-height) !important;"><li style="color: rgb(168, 147, 136);"><h4 id="within-14-days-from-the-date-the-order-was-delivered">Within 14 days from the date the order was delivered</h4></li><li style="color: rgb(168, 147, 136);"><h4 id="returns-must-be-unworn-unwashed-unused-unaltered-any-sign-of-makeup-on-the-garment-will-be-considered-as-worn">Returns must be unworn, unwashed, unused, unaltered. Any sign of makeup on the garment will be considered as worn.</h4></li><li style="color: rgb(168, 147, 136);"><h4 id="the-garment-must-be-returned-in-original-condition-with-no-perfume-or-smells-cigarettes-smoke-exc">The garment must be returned in original condition, with no perfume or smells (cigarettes, smoke, exc.)</h4></li><li style="color: rgb(168, 147, 136);"><h4 id="with-all-the-original-tags-intact">With all the original tags intact</h4></li></ol> <h4 id="in-the-event-of-non-compliance-with-those-instructions-the-return-item-will-be-considered-as-inconsistent-with-our-returns-policy-and-it-will-not-be-reimbursed"><span id="isPasted" style="color: rgb(168, 147, 136); font-family: Montserrat, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">In the event of non-compliance with those instructions, the return item will be considered as inconsistent with our returns policy and it will not be reimbursed.&#xA0;</h4> <h4 id="isPasted">What items are non-refundable?&#xA0;</h4><div style="box-sizing: border-box; color: rgb(133, 133, 133); font-family: Montserrat, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;">&#xA0;The following items cannot be returned:</div><div style="box-sizing: border-box; color: rgb(133, 133, 133); font-family: Montserrat, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; padding-left: 30px;"><ul style="box-sizing: border-box; margin: 0px; list-style-position: initial; list-style-image: initial; padding-left: 30px; letter-spacing: var(--list-letter-spacing); font-weight: var(--list-weight); font-size: var(--list-lg-size) !important; line-height: var(--list-lg-line-height) !important;"><li style="box-sizing: border-box; padding-left: 16px; color: rgb(168, 147, 136);">All items on sale are Non-Refundable</li><li style="box-sizing: border-box; padding-left: 16px; color: rgb(168, 147, 136);">Intimates&#xA0;</li><li style="box-sizing: border-box; padding-left: 16px; color: rgb(168, 147, 136);">Bodysuit</li><li style="box-sizing: border-box; padding-left: 16px; color: rgb(168, 147, 136);">Bathing Suits&#xA0;</li><li style="box-sizing: border-box; padding-left: 16px; color: rgb(168, 147, 136);">Jewelry&#xA0;</li><li style="box-sizing: border-box; padding-left: 16px; color: rgb(168, 147, 136);">Gift cards</li></ul></div> </div>

What items are returnable?

Information regarding returns and exchanges after a major store wide sale

<h4 style="text-align: center; line-height: 2;" id="for-all-store-wide-sales-meaning-a-general-sale-effecting-a-majority-and-or-the-entire-store-all-items-purchased-during-this-period-are-non-refundable-to-original-payment-methods-however-these-items-may-be-exchanged-or-returned-for-store-credit-store-credit-only-no-refunds-to-original-payment-methods-regardless-of-the-circumstance"><span id="isPasted" style="color: rgb(168, 147, 136); font-family: Montserrat, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">For all store wide sales (meaning a general sale effecting a majority and or the entire store) all items purchased during this period are non refundable (to original payment methods) however these items may be exchanged or returned for store credit (store credit only, no refunds to original payment methods regardless of the circumstance)</h4>

Return & Exchanges for Store wide Sale

Specific items on sale without the majority of the store being on sale:

<h4 style="line-height: 2; text-align: center;" id="when-a-specific-item-or-set-of-items-are-on-sale-in-the-sale-collection-page-which-can-be-found-on-the-top-banner-on-a-computer-or-on-the-bottom-left-of-the-drop-down-menu-on-a-smartphone-these-items-are-non-refundable-as-well-as-non-exchangeable-these-items-on-sale-may-not-under-any-circumstance-be-exchanged-or-returned-for-either-store-credit-or-refunded-to-original-payment-method-unless-it-was-a-general-store-wide-sale-ex-black-friday-cyber-monday-holliday-sale-exc">When a specific item or set of items are on sale in the &#x201C;Sale&#x201D; collection page (which can be found on the top banner on a computer or on the bottom left of the drop down menu on a smartphone) these items are non refundable as well as non-exchangeable. These items on sale may not under any circumstance be exchanged or returned for either store credit or refunded to original payment method unless it was a general store wide sale (ex: Black Friday, Cyber Monday, Holliday Sale, Exc.).</h4>

Return conditions for specific items on sale

What to do if you receive a damage or defective item

<h4 style="text-align: center; line-height: 2;" id="if-the-purchased-product-is-faulty-reach-out-to-us-within-14-days-of-the-delivered-date-our-teams-will-get-that-sorted-for-you-right-away-making-sure-your-experience-is-as-pleasant-as-possible-for-you-in-hopes-of-making-it-up-to-you-although-quality-control-issues-are-rare-they-can-happen-to-limit-this-as-much-as-possible-we-have-a-strict-quality-control-system-in-place-however-occasionally-it-can-happen-that-an-item-slips-between-the-cracks-and-in-that-case-we-will-do-everything-in-our-power-to-make-it-up-to-you">If the purchased product is faulty, reach out to us within 14 days of the delivered date. Our teams will get that sorted for you right away making sure your experience is as pleasant as possible for you in hopes of making it up to you! Although quality control issues are rare they can happen, to limit this as much as possible we have a strict quality control system in place. However occasionally it can happen that an item slips between the cracks and in that case we will do everything in our power to make it up to you.</h4>

Returns & Exchange Policy

Easy Clothes Returns & Exchanges Policy

How do I process a return?

What items are returnable?

Return & Exchanges for Store wide Sale

Return conditions for specific items on sale

The item I received is damaged!